Shipping policy

1. Processing Time:

• Orders are typically processed within [3] business days (excluding weekends and holidays) after payment verification.

2. Shipping Methods:

• We offer the following shipping methods:
  • Standard Shipping
  • Expedited Shipping

3. Shipping Regions:

• We currently ship to addresses within [Canada, Ontario]. Please note that we do not ship to P.O. boxes.

4. Estimated Delivery Time:

• The estimated delivery time is [10-15] business days after the order has been processed. Please note that delivery times may vary depending on the shipping method and destination.

5. Order Tracking:

• Order tracking is available for all shipping methods. Once your order has been shipped, you will receive a tracking number via email.

6. Shipping Costs:

• Shipping costs are calculated based on the weight of your order and the shipping method selected. The total shipping cost will be displayed at checkout.

7. Delivery Delays:

• While we make every effort to ensure timely delivery, please be aware that unforeseen circumstances such as weather conditions or customs issues may cause delays. We appreciate your understanding in such cases.

8. Lost or Stolen Packages:

• In the rare event that your package is lost or stolen during transit, please contact our customer support team at [249-516-0099] for assistance.

9. International Shipping:

• International customers are responsible for any customs duties, taxes, or additional fees imposed by their country. We are not responsible for delays caused by customs processes.

10. Returns and Refunds:

• Refunds are only to be given if the item is broken, damaged, or not in the right condition

11. Contact Information:

• If you have any questions or concerns about your order's shipping, please contact us at [249-516-0099].

12. Holiday Shipping:

• During peak holiday seasons, shipping times may be longer than usual. We recommend placing orders in advance to ensure timely delivery.